Privacy Policy



Protecting the privacy and confidentiality of personal information is an important aspect of the way Dynomax Drilling Tools Inc. (“Dynomax”) conducts its business. Collecting, using, and disclosing personal information in an appropriate, responsible, and ethical manner is fundamental to Dynomax's daily operations.

Dynomax strives to protect and respect personal information of its customers, employees, and business partners, in accordance with all applicable regional and federal laws. Each staff member of Dynomax must abide by this organization's procedures and practices when handling personal information.





This Privacy Policy informs everyone of Dynomax's commitment to privacy and establishes the methods by which privacy is ensured. This Privacy Policy applies to all personal information within Dynomax's possession and control.

Personal information is defined as any identifying information about an individual or group of individuals, including name, date of birth, personal address, personal phone number, personal e-mail address, social insurance/security number, nationality, gender, health history, bank account numbers, opinions and personal views.

Business information includes an individual’s name and position or title, business telephone number, business address, business e-mail address, business fax number and other business contact information.  This information can be disclosed without consent to allow that individual to be contacted as a representative of Dynomax

Consent occurs and is obtained when an individual signs an application or other form containing personal information, thereby authorizing Dynomax to collect, use, and disclose the individual's personal information for the purposes stated on the form.


Policy Statements

  • Dynomax assumes full accountability for the personal information within its possession and control. This organization has appointed Kathy Novakowski as primary custodian and Kim Mortenson as secondary custodian of all privacy matters and legal compliance with privacy laws.
  • Dynomax obtains personal information directly from the individual to which the information belongs. Individuals are entitled to know how Dynomax uses personal information and this organization will limit the use of any personal information collected only to what is needed for those stated purposes. Dynomax will obtain individual consent if personal information is to be used for any other purpose. Dynomax will not use any personal information without the consent of the individual (except as provided below).
  • Dynomax may use personal information without the individual's consent under particular circumstances when it is reasonable to do so. These situations include, but are not limited to:
    • When a reasonable person would consider that it is clearly in the interests of the individual or the individual would not reasonably be expected to refuse consent and Dynomax cannot obtain consent in a timely manner.
    • Dynomax is under obligation by law to disclose personal information in order to adhere to the requirements of an investigation of the contravention of a regional or federal law, under the purview of the appropriate authorities.
    • An emergency exists that threatens an individual's life, health, or personal security.
    • The personal information is already publicly available.
    • If the disclosure is necessary to comply with a subpoena, warrant or court order that requires information to be produced.
    • If the individual’s information is needed to collect a debt owing to Dynomax or for Dynomax to repay an individual money owed by Dynomax.
  • Under no circumstances will Dynomax sell, distribute, or otherwise disclose personal information or contact lists to third parties. However, limited disclosure may be required as part of Dynomax fulfilling its stated business duties and day-to-day operations. This may include consultants, suppliers, or business partners of Dynomax, but only with the understanding that these parties obey and abide by this Privacy Policy, to the extent necessary of fulfilling their own business duties and day-to-day operations.
  • Dynomax will retain personal information only for the duration it is needed for conducting business. Once personal information is no longer required, it will be destroyed in a safe and secure manner. However, certain laws may require that certain personal information be kept for a specified amount of time. Where this is the case, the law will supersede this policy.
  • Dynomax will protect personal information with the appropriate security measures, physical safeguards, and electronic precautions. Dynomax maintains personal information through a combination of paper and electronic files. Where required by law or disaster recovery/business continuity policies, older records may be stored in a secure, offsite location.
    • Access to personal information will be authorized only for the employees and other agents of Dynomax who require the information to perform their job duties, and to those otherwise authorized by law.
    • Dynomax's computer and network systems are secured by complex passwords. Only authorized individuals may access secure systems and databases.
    • Routers and servers connected to the Internet are protected by a firewall, and are further protected by virus attacks or "snooping" by sufficient software solutions.
    • Personal information is not transferred to volunteers, summer students, interns, or other non-paid staff by e-mail or any other electronic format.
  • Dynomax's website will include our privacy policy and disclose our personal information practices.
  • In most instances, Dynomax will grant individuals access to their personal information within 45 days of a request. If an individual finds errors of fact with his/her personal information, please notify Dynomax as soon as possible to make the appropriate corrections. Should Dynomax deny an individual's request for access or require more time to process the request for access to his/her personal information, Dynomax will advise in writing of the reason for such a refusal or delay. The individual may then challenge the decision or file a complaint with the appropriate authority.



Any questions or concerns regarding this Privacy Policy can be addressed by contacting us at 780-986-3070. Dynomax will investigate and respond to concerns about any aspect of the handling of personal information. This organization will address concerns to the best of its abilities.